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Posted by on Sep 11, 2012 in Internet, Present |

GoDaddy: “It was not a DDoS attack

In yesterday, many users who maintained services GoDaddy found the unpleasant surprise that the Internet service provider had been dropped he had thrown all its services. The blackout, which lasted about six hours, was initially attributed to a DDoS attack organized by AnonymousOwn3 , said to be linked to Anonymous. However, almost 24 hours after the fall, the ISP has issued a statement indicating the opposite and denied that an attack was behind the unavailability of service and points to a failure of its network electronics to cause this mess.

Obviously, a fall of these characteristics leads a research partner or internal audit to explain the causes that have led to the unavailability of services (and the consequent anger of customers). While the explanations are not something to procrastinate over time (because users want answers) may solve the problem and make the analysis of the causes in such a short time is quite surprising, at least from my point of view, and just 18 hours to restore service, the CEO of the company has published a brief note in which he explained the reasons:

Yesterday, GoDaddy.com and many of our customers experienced intermittent service outages began around 10 am (Pacific Time). The service was restored at 4 pm (Pacific Time).

The unavailability of the service was not caused by external agents. We have not suffered any kind of * hack * nor a attack. We have determined that the service failure was caused by a series of errors on our internal network that corrupted routing tables of routers * our *. Once we identified the problem, we apply solutions to fix and restore service to customers. In addition, we have implemented measures to prevent such incidents from happening again.

At no time data of our clients have been exposed nor our systems have been compromised

Is that all? A bug in the routers? Truth is that the explanation is quite brief and not really say much about the origin of the problem is anyway quite interesting the emphasis of the message to deny that they have suffered a stroke and, above all, in the security of user data (one of the most critical aspects of such situations).

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